Services
Coaching
Executive
Transitioning Into Management
Business Communication
Career
Life
Workshops
Assertive Business Communication
Balance: The Dollars and The Sense
Conflict Management
Effective Thinking:
Cognitive Restructuring
Identity and Motivation
Leading Organizational Change
Managing Transitions
Workshops Utilizing Myers-Briggs Type Indicator
Looking at Type
Building Customer Relationships
Change Management
Out of the Box: Insights into Team Dynamics
Stress Management
Retreats
Team Development
Meeting Facilitation
Speaking Engagements
Coaching
Coaching is a one-on-one personalized, goal directed process to facilitate self-awareness, career competencies, leadership skills, social and communication skills and promote decisive positive action.
As your coach, I become a vehicle for helping you move to a higher level by expanding skills, boosting performance and changing thought processes. In this collaborative effort, we will identify strategic goals, plan an approach to achieve these goals and develop the path to put the plan into action.
My approach to coaching is to combine one-on-one meetings with tools and assignments that allow you to practice what you have learned. By seeing the immediate benefits of your new skills and developing rapid self understanding, you will achieve confident forward movement.
Executive Coaching
The demands of leading an organization can be both stressful and lonely. How do you motivate difficult employees? How do you identify the strengths and liabilities of your team members, mentor your most talented while dealing effectively with problem staff? Most importantly, how do you keep yourself happy and healthy, while maintaining a positive professional model for your organization? These are the types of issues often addressed in Executive Coaching.
Executive Coaching is a confidential dialogue directed toward improving business and personal competencies and effectiveness. Our work together typically has a profound affect on the way you, as a leader, think and behave in the context of improving organizational strategy, business relationships and a team community.
Your technical competencies have led to a new management position. Everything is new; your identity, your values, the competencies required and your peer group. Are you one of the team members continuing as is, or do you lead the team in a positive direction? Are you discouraged by the pessimists on your team, or do you have the positive attitude and leadership skills to influence others?
This transition from task to relationship can be a tremendous growth opportunity or a path filled with hidden landmines. Frequently, new managers are referred or come on their own to learn how to understand what is involved in making this transition in a confident, assertive manner.
Business Communication Coaching
Today, more than ever, business is conducted by communicating with customers, co-workers, your supervisors, your staff and other departments. Your ability to successfully develop rapport, to understand what another person is saying verbally and nonverbally, to present your view point and work toward a shared goal, are crucial skills in your business relationships.
This process can break down at each level. Learning your preferred communication process, as well as those of the people with whom you interact, can be an important first step in developing the skills necessary for peak performance. Fine-tuning your communication can help you gain trust, a shared understanding of each other’s positions and learn new ways to talk about differences that lead to problem solving and resolution.
Career Coaching
If you are dissatisfied with your current career path, uncertain about making a change, considering a promotion, considering a return to school, or aware that your company or industry is soon to eliminate your position, this might be the perfect time for you to consider career coaching.
Career Coaching combines insights from business, psychology, organizational development and personality preferences. The results are greater self awareness, fine tuned skills, and personal growth that encourages full engagement in your life. Most importantly, you will learn a productive decision making process.
Life Coaching
Throughout your life there are times when you may benefit from a coaching relationship. A personal coach can function as a sounding board, can teach you effective ways to eliminate stress and adapt to change, or can guide you through important decision making processes.
Workshops
All training is customized to meet the purpose, objectives and desired outcomes of your organization. Services are available for single events and ongoing consultation. Presentations are given at the location of your choice. They can be designed for your entire organization, the management team or a specific population within your organization.
Training includes the presentation, handout materials and activities designed to experience and apply the information presented. Training may also include assessment materials that compliment the purpose of the group activity. The topics listed are just a sampling of what is available. Additional workshop experiences are available per request.
Assertive Business Communication
- Learn to read others’ nonverbal cues and to use your own
- Sharpen your listening skills to enhance understanding and lay the groundwork for collaboration
- Reframe your own thoughts to set the tone for productive interactions
- Develop rapport
- Speak with professional clarity
- Provide a safe format for creative dialogue
Balance: The Dollars and The Sense
- Learn tools for successful self-evaluation
- Discover who you are when functioning at your optimum level of engagement
- Define what balance is and how it affects leadership and performance
- Describe opportunities for creating balance
- Identify common traits of successful business leaders
- Estimate the value of balance and the cost of imbalance
Conflict Management
- Calculate the cost of unresolved conflict
- Use the Thomas-Kilmann Conflict MODE Instrument to determine how you approach conflict
- Learn five useful conflict styles
- Identify when each style is most effective
- Practice communication skills that lead to conflict resolution
- Redirect conflict into an opportunity for growth
Effective Thinking: Cognitive Restructuring
- Learn the biochemistry of thinking and leading by example
- Experience how cognitive restructuring can lay the groundwork for success
- Learn how to use this tool to change the negative, discouraged or adversarial response of a team to positive, motivated and collaborative energy
Identity and Motivation
- Understand how identity and motivation affect you in your position as supervisor, lead person or manager
- Learn how to inspire trust, respect and confidence by understanding the identity of your staff
- Learn how to present yourself as a model for your staff
- Experience the influence of implementing cognitive transformation
- Learn to practice different thinking states or problem solving processes as a means of decision making and team development
Leading Organizational Change
- Learn the key principals in establishing realistic expectations for the process of change
- Develop a step–by- step plan beginning with communication of the necessity for change to anchoring new approaches into the culture of the organization
- Practice communication skills necessary to build morale and motivation during the change process
Managing Transitions
- Learn the three phases of transition
- Develop the ability to help people let go of the familiar past
- Identify what to expect in the process
- Practice ways to effectively launch a new beginning
- Apply these principles to help people deal with non-stop change within your organization
Workshops Utilizing Myers-Briggs Type Indicator
- Understand how personality preference affects you in your relationships at work and at home
- Identify and understand your type preference as well as those of others
- Experience activities that clarify, promote understanding and acceptance of your own personality preference
- Interact with team members whose preferences are different than your own
- Learn how type applies to work style, communication and problem solving approaches
Building Customer Relationships
- Identify the behaviors that are working in your business relationships
- Learn new behaviors that can improve your performance
- Clarify and minimize behaviors that are overused and ineffective
- Customize your sales approach to fit the specific preferences of your customers
- Learn cues to identify how others gather information and make decisions
- Learn how to apply this information for success in:
- developing rapport and trust
- listening
- assessing needs
- suggesting a course of action
- moving to closure
- Identify how your personality preference influences your response to change
- Learn how change affects your team
- Create an environment where everyone can thrive amidst change
- Tailor your behavior to meet the needs of others during change
Out of the Box: Insights into Team Dynamics
- Learn the preferences of your team members
- Learn how your group operates, makes decisions, and responds to change
- Understand the dynamics of your team
- Enhance teamwork based on type insights into team preferences
- Learn a problem solving process that works for all type preferences on your team
- Identify early signs and subtle cues in yourself and others
- Understand how you and those you work with respond to stress
- Clarify if stress is internal, interpersonal or situational
- Learn the biochemistry of stress
- Focus your energy in areas where you can influence change
- Learn coping strategies for reducing stress, dealing with loss and reenergizing
- Create a productive, efficient workplace by eliminating unnecessary stress
Retreats
When your company plans an offsite I can be of service to develop an experience to fulfill the goals of the retreat. Any listed workshop can be modified to fulfill the objectives of your retreat. A completely customized function can be developed to meet the needs of your organization.
Some of the possibilities for your retreat are:
- Training
- Brain storming
- Strategic planning
- Management development
- Team development
- Interactive role play experiences
Team Development
As in family counseling, this approach is unique to the intricate needs and requests of your distinctive team. This purely customized service is developed based on an assessment of the current status of the team and identifying the strengths and weaknesses of team members. A strategic plan is tailored to the vision held by you for your organization. Once the team personality is understood and a strategic plan is approved we will begin our work. The focus of team development is advancement in team performance and organizational success.
Meeting Facilitation
I will work with you to understand your objectives and design a process to achieve your desired outcomes. Over 30 years experience in engaging participants in a collaborative problem solving process results in a constructive interaction and creative solutions.
- Board Meetings
- Departmental Meetings
- Executive Board Meetings
- Staff Meetings
Speaking Engagements
I am available to appear as a guest speaker at your organization’s event. The topic will be selected to enhance your formatted goals. As a guest speaker, it will be my goal to suggest possible topics of presentation tailored to the audience and theme of the event.
